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  • https://www.ozwincasino.com

(also referred to as the “Casino,” “we,” “us,” or “our”)

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE OZWIN CASINO WEBSITE OR ANY SERVICES PROVIDED HEREIN. BY PLAYING AT OZWIN CASINO, YOU REPRESENT AND WARRANT THAT YOU FULLY UNDERSTAND AND AGREE TO COMPLY WITH THESE TERMS AND CONDITIONS.

     1. Acceptance of Terms

1.1 By playing at Ozwin Casino (“the Casino,” “we,” “us,” or “our”), you acknowledge that you have read, understood, and fully agree to these Terms and Conditions.

1.2 If you do not agree with any of these Terms and Conditions, you must refrain from creating an account or playing at the Casino.

     2. Legal Eligibility and Restrictions 

2.1 Legal Jurisdiction: Participation in our games (“the Game”) is open only to residents of jurisdictions where such participation is lawful and not prohibited. It is solely your responsibility to determine whether online gaming is legal in your jurisdiction.

2.2. Age Restriction: You must be at least 18 years old or the age of majority in your jurisdiction (whichever is higher) to use this service. By registering, you confirm you are of legal age to gamble online.

2.3 Single Real-Money Account: Only one real-money account per player name is permitted. Multiple or duplicate accounts will be closed or merged at the Casino’s discretion; any related winnings may be voided if it is determined that multiple accounts were used to circumvent this restriction.

     3. Personal Use and Account Integrity

3.1 Personal, Non-Professional Use: You may only enter the Casino for your personal entertainment and non-professional use. Any other form of access or usage (e.g., professional play or group play) is strictly prohibited.

3.2 Account Security: You are solely responsible for keeping your username and password confidential. The Casino will not be liable for any losses or claims arising from compromised account details or unauthorized use of your account.

3.3 Accurate Registration Details: You must provide true and accurate information when registering (including name, address, and payment method details). If the Casino determines any information is false or misleading, it may suspend or close your account and nullify associated winnings.

     4. Deposits and Payment Methods 

4.1 Name Consistency: Deposits are accepted only from payment methods bearing the exact name used to register your Casino account. Using a payment method in any name other than the registered account holder is strictly prohibited. If a credit card or other payment method is not in the account holder’s name, we may require additional documentation, including front and back copies of the card(s) or an authorization letter, before approving withdrawals.

4.2 Credit Card Usage: If your account was funded by credit card, we may request color copies (front and back) of the card(s), as well as ID from the card’s owner, before processing any withdrawals. We may also require an authorization letter or other proof of ownership. Any use of a credit card in a name other than the registered Casino account holder may result in voided deposits and possible account closure.

4.3 Minimum Playthrough: To comply with anti‐money laundering regulations, you must wager each deposit at least once (1×) before requesting a withdrawal. If you fail to meet this requirement, an administrative fee of 15% will be deducted.

     5. Bonuses and Promotions

5.1 Promotional Terms: If you choose to participate in any Casino promotion, you must fulfill all wagering and other promotional requirements before withdrawing any associated winnings.

5.2 Bonus Abuse: The Casino reserves the right to void any withdrawals and/or close your account if you are deemed a “bonus abuser” (e.g., employing only minimal or no-risk strategies, using multiple accounts to claim a single bonus, or otherwise exploiting promotions in bad faith).

5.3 Right to Withhold or Void: If you cash in before fulfilling promotional requirements, or if you breach any promotional terms, the Casino may void associated winnings and/or remove bonus amounts from your balance.

     6. Privacy and Personal Data

6.1 Confidentiality: Your personal details and account history are kept confidential and will only be disclosed to third parties if required by law or in strict accordance with our Privacy Policy.

6.2 Verification: You may be asked to provide proof of identity, address, payment method(s), and/or source of funds. Failure to comply within a reasonable timeframe may result in suspended withdrawals or account closure.

     7. Fair Play and Prohibited Conduct

7.1 No Cheating or Automation: Using bots, automated systems, or any software/hardware designed to gain an advantage is strictly forbidden. Ozwin Casino monitors gameplay for unfair practices and reserves the right to void any winnings derived from such prohibited methods.

7.2 Fraud Prevention: If fraudulent or suspicious activity (including chargebacks, false documentation, or misrepresentation) is detected, the Casino may freeze your account, void winnings, and/or pursue legal remedies.

7.3 Right to Publicize Cheating Incidents: If the Casino determines that you have engaged in cheating, fraudulent activity, or malicious conduct, the Casino reserves the right (where permissible by law) to publicize your actions together with your username and other identifying information. The Casino may also share such information with other online casinos, financial institutions, and relevant authorities to prevent future fraudulent activities.

     8. Employee and Affiliate Restrictions 

8.1 Employees of Ozwin Casino, its affiliates, distributors, or other agencies, and immediate family members of these employees are not permitted to participate in real-money play at the Casino.

     9. Gameplay Disclaimer

9.1 Entertainment Purposes: The Casino offers its games primarily for your personal entertainment. You may access free‐play or demo versions of these games without making a purchase or deposit; participation in real‐money wagering is entirely optional and at your sole risk. By choosing to play for real money, you acknowledge that the Casino makes no representations or warranties as to the legality of such participation within your jurisdiction.

9.2 Connectivity and Technical Issues: Ozwin Casino shall not be liable for any downtime, server disruptions, or other technical malfunctions. If a disconnection or software error occurs, the outcome recorded on the Casino’s server will be considered the official and final result.

9.3 Limitation of Liability: By playing at the Casino, you understand and agree that any losses incurred are your sole responsibility, and the Casino will not be held liable for direct, indirect, or consequential damages arising from the use of its services, except as required by law.

9.4 Validity of Game Materials: Any physical or electronic materials associated with the Casino’s games (e.g., tickets, records, or other items) are automatically void if counterfeited, tampered with, or otherwise obtained through unauthorized channels. The Casino is not liable for printing, production, typographical, or mechanical errors in such materials, and its sole obligation in such cases is to replace the invalid materials at its discretion.

9.5 No Representations or Warranties: The Casino makes no representations or warranties, whether explicit or implicit, regarding your legal right to participate in any game. It is solely your responsibility to verify the legality of online gaming in your jurisdiction.

     10. Account Closure and Withholding of Funds 

10.1 General Right to Close: Ozwin Casino reserves the right to close your account for any reason at any time without prior notice.

10.2 Grounds for Account Closure: Winnings may be voided and/or your balance confiscated if the Casino has evidence (in its discretion) that you have:

  • If there is evidence that you hold more than one active account with the Casino.
  • If the name on your Casino account does not match the name on the payment card(s) used to deposit. Deposits must be made in the account holder’s name only. Copies of the card(s), along with an authorization form and identification from the card owner, may be required before withdrawals can be processed.
  • If you participate in a Casino promotion and withdraw funds before meeting all related promotion requirements.
  • If you provide false, incorrect, or misleading registration, account, or identification details.
  • If you are under the legal age to gamble.
  • If you reside in a jurisdiction where participation in Casino gaming is prohibited by law.
  • If you allow any other person to access or play on your account. Your account is for personal use only and cannot be used on behalf of another individual. Pending withdrawals may be suspended if verification cannot be completed.
  • If you have not played solely for personal entertainment (e.g., you have played professionally, in concert with other players, or as part of a group).
  • If you are found cheating, or if the Casino determines you have used a system (machines, computers, software, or otherwise) specifically designed to gain an unfair advantage over the Casino.
  • If you are deemed a bonus abuser, including using no-risk or low-risk strategies to withdraw promotional funds.
  • If the Casino becomes aware that you have engaged in any of the conduct listed in the points above at any other online casino.

     11. Disputes and Complaints 

11.1 Dispute Submission: If you have any dispute regarding a game outcome or other Casino-related matter, you must submit your complaint in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. within fourteen (14) days of the incident.

11.2 Casino Server as Authority: In the event of any discrepancy between your local device display and the Casino’s server records, the data on the Casino’s server shall be the official record and final authority.

11.3 Resolution Process: The Casino will investigate and respond to your complaint promptly. Additional documentation or evidence may be requested to facilitate investigation.

     12. Taxation

12.1 Document Requests: You may be asked to provide documentation to verify your identity, address, payment method(s), and/or source of funds or wealth. This may include, for example, a valid photo ID, proof of address (such as a recent utility bill), and clear copies of any credit card(s) or e‐wallets used for deposits. If these documents are not submitted promptly or are deemed insufficient, we may suspend withdrawals or close your account.

     13. Verification of Identity

13.1 Document Requests: You may be asked to provide documentation to verify your identity, address, payment method(s), and/or source of funds or wealth. This may include, for example, a valid photo ID, proof of address (such as a recent utility bill), and clear copies of any credit card(s) or e‐wallets used for deposits. If these documents are not submitted promptly or are deemed insufficient, we may suspend withdrawals or close your account.

13.2 Suspended Withdrawals: The Casino may suspend withdrawal requests until verification is complete.

     14. Withdrawals

14.1 Return to Funding Source: Where feasible, withdrawals will be sent back to the payment method(s) used for deposit. Ozwin Casino reserves the right to determine the method through which you receive your withdrawals.

14.2 Ownership: Withdrawals can only be made to accounts owned and controlled by the person registered on the Casino account.

14.3 Administration Fee: If your deposit has not been wagered at least once, the Casino reserves the right to charge a processing or administration fee - typically 15% - before approving a withdrawal.

     15. Changes to Games 

15.1 Ozwin Casino reserves the right, at its sole discretion and without notice, to add new games or discontinue existing games at any time.

     16. Responsible Gaming

16.1 Self-Exclusion and Limits: We encourage responsible gambling. Players may request deposit limits, temporary breaks, or self-exclusion by contacting customer support.

16.2 No Liability for Player Decisions: The Casino provides these measures as a courtesy. You remain responsible for any gambling activity on your account.

     17. Inactive Accounts

17.1 Any account that remains inactive for 12 months or more will be deemed inactive, and any remaining balance in that account may be voided.

17.2 If you choose to resume play at a later date, management may, at its discretion, restore the previously voided balance to your account.

     18. Indemnity

18.1 By entering, using, or reusing the Casino website, you agree to indemnify and hold Ozwin Casino, its employees, officers, directors, affiliates, licensees, distributors, and agents harmless from any costs, expenses, liabilities, and damages arising from your use of the Casino, your breach of these Terms and Conditions, or any unauthorized use of your account.

     19. Offensive or Abusive Behavior

19.1 Zero Tolerance: Abusive or offensive language/behavior will not be tolerated in the Casino or directed at Ozwin Casino staff. Any violation of this policy will result in a suspension of playing privileges or any other action deemed necessary by the Casino to ensure compliance.

19.2 Inappropriate Usernames: You are not permitted to use inappropriate or offensive language in connection with your username, including but not limited to profane, sexist, or racist language. The Casino reserves the right to take any steps it deems appropriate - up to and including closing your account - when this policy is violated.

19.3 Malicious Public Comments: If you make untrue, defamatory, or malicious comments about the Casino or its operations, the Casino reserves the right to take corrective action, including publicizing your statements and sharing identifying details (where lawful) with other operators, financial institutions, or authorities. Such measures will be taken only as necessary to address harmful or illegal activity.

     20. Entire Agreement and Amendments

20.1 Entire Agreement: These Terms and Conditions constitute the complete and final agreement between you and Ozwin Casino and supersede all prior agreements or representations.

20.2 Modifications: The Casino reserves the right to amend or modify these Terms and Conditions at any time without prior notice. Such changes become effective upon posting. Continued use of the Casino signifies your acceptance of the amended Terms.

     21. Intellectual Property

21.1 Ownership and Trademarks: “Ozwin Casino” is a trade name of the Casino. All rights, titles, and interests in the Casino brand, website, graphics, text, software, and any other materials are the exclusive property of the Casino.

21.2 No License: Nothing in these Terms and Conditions shall be construed as granting you any license or right to use the Casino’s trademarks, service marks, or any other intellectual property. Your use of the website and services confers no rights to the underlying intellectual property.

     22. Publicity and Use of Name

22.1 Consent to Use: By accepting any prize or winnings from the Casino, you grant the Casino the right to use your first name (and initial of your last name, or anonymized details where required) for promotional purposes without additional compensation, unless prohibited by law.

22.2 Scope of Use: The Casino may, for example, announce winners in marketing emails, social media posts, or on-site banners. If more extensive personal data is required for publicity purposes, the Casino will seek additional consent where legally necessary.

Promotional Terms & Conditions

In the interests of fair gaming, there are limits on the maximum bet sizes you can place during the playthrough of any bonus including cashback offers. $10 is the maximum bet unless specifically stated otherwise. Betting above $10 during a bonus playthrough will result in any promotion winnings voided.

1. Only players who have registered a Real account are eligible to receive Promotions. The Bonuses will be given only once per household and/or per account, as per our terms of use. If a second account is opened it will be closed and all play bonuses and winnings may be cancelled.

2. Unless otherwise stated, each promotional offer is available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc).

3. Players must claim and receive their bonus before they start playing with their initial deposit. Requests for the bonus once players have started wagering their initial deposit will be refused.

4. Bonuses will be credited to the Player's Real Account as Bonus Balance, until the terms of the promotion have been met. Thereafter the applicable Bonus Balance will be transferred to withdrawable balance.

5. Unless otherwise stated, all free bonuses must be wagered at least 60 times before withdrawing. Wagering on all types of Blackjack, Video Poker, Craps, American Roulette, Baccarat and other table games and non-pokies games, will not count towards this wagering requirement unless specifically stated. If an excluded game is played before completion of the above wagering requirements, the casino reserves the right to void all winnings and reserve the right to close the account. Withdrawal requests before the wagering requirements have been met will be rejected until such time as the wagering requirements have been satisfied.

6. A promotion is considered completed when a player meets the wagering requirements or when the balance reaches below $1. Note that if you are playing a promotion with a maximum cash out limit, upon completing the wagering requirements only the maximum cash out amount will be transferred to your withdrawable balance. Any balance over this amount will be automatically deducted by the system.

7. Players with one or more pending withdrawals currently in their account are not eligible to claim any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings.

8. A promotion cannot be used in conjunction with any other promotional offer or existing account balance. If you happen to redeem bonuses on top of an existing playable balance, any winnings will be voided and original deposit reimbursed in your account. All promotional offers are only available to those players to whom the offer was issued directly by the casino. Promotional offers by email are for the intended recipient only and cannot be transferred.

9. Bonuses may be refused at the discretion of the management if abuse of promotions is suspected. All withdrawals will be audited and refused where there is suspected fraud at the casino management's discretion.

10. Any promotion or offer is terminable or changeable at any time in accordance with the views of management without prior notice or obligation.

11. All deposit bonuses are cashable at Ozwin! Free no deposit bonuses hold a maximum cash out limit which is 5x the bonus amount unless otherwise specified.

12. All deposit bonuses require a minimum deposit of $20, unless stated otherwise. 

13. If you have a withdrawable balance originating from a deposit bonus, free bonus, or cashback that you intend to cash out, you are required to initiate at least one withdrawal within 150 days from the coupon redemption. Failure to submit any withdrawals within this specified timeframe will result in the forfeiture of your winnings.

14. Please note that bets placed on Roulette on colour Red and Black are not allowed, if contrarily any winnings generated will be voided. Also bets placed on European Roulette with an active bonus are not allowed.

15. Please note that any no deposit bonus will have a maximum cash-out of 5x the bonus amount given (unless stated otherwise) e.g. $100 bonus - max. cash-out will be $500. No exceptions can be made if a Random Jackpot is hit. The rule will only be annulled after a customer's balance has reached below $1.

16. Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus, unless otherwise stated. Wagering requirements must be fulfilled for each and every deposit bonus used. This rule will only be annulled after the customer's balance has reached $0 again.

17. Winnings generated from ANY of our deposit based reward bonuses (Weekly, Monthly, Yearly, Snail Mail or any other) will not be honoured if the awarded deposit is below $5.

18. Customers cannot redeem multiple free bonuses/free spins offer consecutively: When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings.

19. Further to Promotional Terms and Conditions #17, management reserves the right to consider winnings on comp points, accumulated via the use of consecutive free bonuses, null and void.

20. Members who have not made at least one deposit at the casino can only claim free money offer once, including but not limited to: welcome bonus, no deposit bonus, birthday bonus, and free spins. Any winnings from additional free money will be void.

21. Customers whose last deposit is older than three months and claim a free bonus, are not entitled to a withdrawal.

22. The maximum redemption amount that players can obtain due to winnings made from existing and previous free money promotions is $180 AUD. Any funds left from free winnings will be immediately removed from the player's account after processing the withdrawal. The person who tries to go above this limit will have the funds removed from his/her account.

23. Withdrawals from free bonus promotions of $25 to $50 are only processed when a copy of a utility bill is received, matching the address registered on your Ozwin account.

24. Winnings made on duplicate accounts will automatically become void and will be removed from the accounts.

25. Please note that restrictions on game play strictly apply to free bonuses. Once wagering requirements have been met, players are welcome to play any of our casino games.

26. Players from the following countries do not qualify for any bonuses: 

Albania, Antigua and Barbuda, Armenia, Austria, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Colombia, Croatia, Czech Republic, El Salvador, Finland, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malaysia, Mauritius, Mexico, Moldova, Montenegro, Morocco, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Russian Federation, Saudi Arabia, Serbia, Slovakia, Slovenia, Sri Lanka, Sweden, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, Vietnam.

27. The maximum withdrawal per customer per week is up to $7,500 AUD. Ozwin Casino reserves the right to determine higher or lower weekly withdrawal limits.

28. Ozwin Casino is aware that some free bonus links may be posted in other sites or throughout forums or the information that the potential player received has been sent to others who didn't receive it. If Ozwin has enough grounds to prove that a player did NOT receive that particular promotion through the exclusive means that this promotion was sent out to, we will not honour any withdrawal requests from the player, even if he/she has met wagering criteria.

29. The Casino reserves the right to amend these Terms and Conditions at any time, without prior notice to you. Such amendments will take effect immediately upon being posted in the "Terms and Conditions" section of the casino client. It is your responsibility to regularly review the Terms and Conditions and to check any additional rules outlined in promotional emails. If you are unclear about any aspect of a specific promotion, it is your responsibility to contact the support team to gain a full understanding before participating in the promotion.

30. These Terms and Conditions constitute the complete, final, and exclusive agreement between you and Ozwin Casino, and supersede and merge all prior agreements, representations, and understandings between you and the Casino with respect to the claiming of any promotional or bonus offers.

Slot Tournaments Terms & Conditions

1. Tournament Buy-Ins, Add-ons, or Re-Buys will be deducted from your Real Money account balance. Bonuses cannot be used for Buy-Ins, Add-ons, or Re-Buys on Slot Tournaments.

2. Ozwin Casino Bonus Terms & Conditions apply to the Slot Tournament Buy-Ins, Add-ons, and Re-Buys. Suppose you use the playable balance obtained through a no-deposit bonus to enter a tournament. In that case, the maximum withdrawal amount of 5 times the bonus will be applied to any tournament winnings.

3. If you are disconnected from the system during tournament play, the following rules apply: If you are disconnected during play, the slot will not spin on your behalf. If you reconnect within the tournament time, you can continue playing in the tournament. If you cannot reconnect, your Win Box total will remain static, reflecting the amount at the time of disconnection.

4. The Buy-In will be refunded to the player account if a slot tournament is cancelled.

5. Add-ons and Re-Buys are available for selected Tournaments. Prices, values, and rake are variable and determined by Ozwin Casino. The number of Add-Ons and Re-Buys available varies per tournament.

6. Please note that customers who have not made any deposits or whose last deposit was made more than 90 days ago can only claim winnings from a tournament one time with the maximum cash-out limit of $180.

Lobby Jackpot

1. To participate in the casino Lobby Jackpot customers must login and manually opt-in. Players can also opt-out at any point from contributing the Lobby Jackpot.

2. Enrolled players have a chance to win the accumulated jackpot amount as a compulsory 0.01¢ bet will be placed on every spin.

3. Free bonuses cannot be used to contribute to the Lobby Jackpot. Lobby jackpots won while playing with a balance derived from a free bonus will be subject to the maximum withdrawable amount of that bonus.

4. Lobby jackpot prizes are awarded as a real money balance with no wagering restrictions, except when won while playing with a deposit bonus or cashback. In such cases, wagering requirements of the respective bonus apply.

 

The World of Ozwin Terms & Conditions

1. Ozwin reserves the right to restrict access to The World of Ozwin for players at its discretion.

2. Purchases made in the 'Store' are final, and no refunds will be issued. Players are responsible for reviewing and understanding the terms of any bonuses prior to making a purchase. 

3. Players with pending withdrawals or a withdrawable balance greater than $1.00 cannot redeem free bonuses purchased in the store. Once all the terms and conditions for free bonuses are met, customers can redeem the acquired bonuses.

4. Upon the purchase of any bonus, the purchaser is granted a seven (7) day period from the date of purchase to redeem said bonus. It is the responsibility of the purchaser to ensure the bonus is redeemed within this specified timeframe. Failure to redeem the bonus within the seven (7) day period will result in the expiration of the bonus, after which the bonus cannot be redeemed.

5. Expired bonuses are not subject to refund or replacement. Please be advised to review and redeem your bonuses promptly to avoid forfeiture.

Version 1.0
Last Updated: April 8, 2025

Should you have any questions or require further clarification regarding these Terms and Conditions, please contact our Customer Support at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Terms and Conditions

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